1. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use our website, and information from third parties where permitted by law.
Information you provide:
- Contact details (name, email, phone) if you submit forms or request service.
- Travel preferences (destinations, dates, interests, budget ranges, accessibility needs).
- Content you send to us (messages, feedback, service requests).
Information collected automatically:
- Device and usage data (browser type, approximate location, pages viewed, referring URL).
- Log data (IP address, timestamps, clicks, interactions) for security and analytics.
2. How We Use Information
We use information to provide services, improve our website, communicate with you, and maintain security. Common purposes include:
- Preparing itinerary recommendations and travel guidance based on your preferences.
- Responding to inquiries and customer support requests.
- Processing service administration (delivery, revisions within scope, recordkeeping).
- Analyzing website performance to improve user experience.
- Preventing fraud, abuse, and unauthorized access.
3. Cookies & Similar Technologies
We may use cookies and similar technologies to operate our site, remember preferences, and understand traffic. Cookies may be set by us or by third-party services used for analytics or site functionality.
You can control cookies through your browser settings. Disabling cookies may reduce some site functionality.
5. Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and purpose.
6. Security
We implement reasonable administrative, technical, and physical measures designed to protect your information. No method of transmission or storage is 100% secure; therefore we cannot guarantee absolute security.
7. Your Choices & Rights
Depending on your location, you may have rights such as accessing, correcting, or deleting certain personal information. You may also opt out of certain marketing communications if we send them.
To make a request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.